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Verified Gordmans, Council Bluffs, IA Shopper
Verified
5/5

2018-02-06

"Always good. It's the only place my 13 year old can find jeans that fit her tall skinny body. Great styles and really good prices."


Verified Gordmans, Council Bluffs, IA Shopper
Verified
5/5

2018-01-29

"Generally I like all that are available at Gordmans. I extra enjoy the home interior items."


Verified Gordmans, Council Bluffs, IA Shopper
Verified
5/5

2018-01-29

"I had a good visit and liked how easy it was to find the things I was looking for."


Verified Gordmans, Council Bluffs, IA Shopper
Verified
5/5

2018-01-15

"I absolutely love shopping at gordmans! I was very sad when they closed a lot of them down. When i heard this location was still open i was so excited! Gordmans have always had cute clothes, accessories, shoes, kids clothes, home decor, etc at decent affordable prices. I was very satisfied with the overall experience and loved the items i purchased. Looking forward for next time!"


Rep reply posted 2018-01-18
A rep from Gordmans, Council Bluffs,, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Gordmans, Council Bluffs, IA Shopper
Verified
5/5

2018-01-15

"I love my experiences in Gordmans I always find something to get whether it’s a new top or decor."


Verified Gordmans, Council Bluffs, IA Shopper
Verified
5/5

2018-01-14

"Was nice. But really miss the old gordmans"


Verified Gordmans, Council Bluffs, IA Shopper
Verified
5/5

2018-01-10

"i love shopping at gordmans"


Verified Gordmans, Council Bluffs, IA Shopper
Verified
1/5

2018-01-07

"I was very disappointed in your store. I told the cashier I could not find what I was looking for. She didn't apologize or try to help me find what I wanted. Instead, she tried to talk me into signing up for your damned store card. She even upsold her attempts to get me to sign up for the card. I'm insulted and Will be returning my purchased items."


Rep reply posted 2018-01-08
A rep from Gordmans, Council Bluffs,, rbSTAGE, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. We sincerely hope to earn back your business.”


Verified Gordmans, Council Bluffs, IA Shopper
Verified
5/5

2018-01-01

"Great store, Just need one in Omaha, Nebraska."


Verified Gordmans, Council Bluffs, IA Shopper
Verified
5/5

2017-12-26

"I had a great time shopping and everyone is friendly."


Verified Gordmans, Council Bluffs, IA Shopper
Verified
3/5

2017-12-26

"I was asked if i wanted to donate to St judes and i told the cashier no, however i checked my receipt and i was charged $5.00 to St Judes. My signifcant other also heard me say no so it's frustrating that i was charged. I don't like that the customer screen only works to sign your name when purchasing with a credit card, but you can't see what the checker is ringing up. The number on the receipt says 97701213. I don't want this back because i do ALREADY donate to St Judes because it's a great oraganization, but that's why i chose to say no, because i donate on my own to them. I think your checkers are a little sneaky! Store # 06082, reg 4 8483-0 12-17-17 3:41pm Assoc id patty # 001738686"


Rep reply posted 2017-12-29
A rep from Gordmans, Council Bluffs,, rbSTAGE, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. We sincerely hope to earn back your business.”


Verified Gordmans, Council Bluffs, IA Shopper
Verified
4/5

2017-12-23

"Great store and it would be nice to have one stay open in Omaha, Nebraska. The original store. I go back to Richmond-Gordmans & Half price store. They appeared to be great stores. I know signs of the time. Take Care. Thank You."


Verified Gordmans, Council Bluffs, IA Shopper
Verified
4/5

2017-12-20

"I have the recipt for what I paid for but I am missing two items that I really need and I don't live close to Gordmans so I can't go back and get them so I am just out of luck. I live 50 miles away."


Verified Gordmans, Council Bluffs, IA Shopper
Verified
5/5

2017-12-19

"Love shopping at Gordmans. I can usually always find something."


Verified Gordmans, Council Bluffs, IA Shopper
Verified
4/5

2017-12-15

"It was good. However, I bought a coffee mug, and once I got home I realized it looked used. Like crusty hot chocolate on the inside. Ewww. should I really have to check items like this??"